Privacy Policy
# Privacy Policy **Effective Date: January 1, 2025**
**Last Updated: January 1, 2025**
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## Introduction At AWilliams Health ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [awilliamshealthins.wixsite.com/awilliams-health] or use our services. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. ---
## Information We Collect ### Personal Information You Provide When you use our website or request our services, we may collect the following personal information: - **Contact Information:** Name, email address, phone number, mailing address - **Insurance Information:** Current insurance status, coverage needs, household information - **Demographic Information:** Age, employment status, family size - **Communication Records:** Correspondence with us via email, phone, or contact forms - **Appointment Information:** Consultation booking details and preferences ### Information Collected Automatically When you visit our website, we may automatically collect: - **Device Information:** IP address, browser type, operating system - **Usage Data:** Pages viewed, time spent on pages, links clicked - **Cookies and Tracking Technologies:** See our Cookie Policy below
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## How We Use Your Information We use the information we collect to: - **Provide Services:** Match you with appropriate health insurance options and provide consultations - **Communicate:** Respond to inquiries, send appointment reminders, and provide customer support - **Improve Our Services:** Analyze website usage and enhance user experience - **Compliance:** Meet legal and regulatory requirements for insurance services - **Marketing:** Send newsletters, updates, and promotional materials (with your consent)
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## How We Share Your Information We do not sell your personal information. We may share your information with: ### Insurance Carriers When you request quotes or enroll in coverage, we share necessary information with insurance carriers to process your application. ### Service Providers We may share information with trusted third-party service providers who assist us with: - Website hosting and maintenance (Wix) - Email communication services - Appointment scheduling tools - Analytics and marketing platforms ### Legal Requirements We may disclose your information when required by law, court order, or government regulation, or to protect our legal rights. ### Business Transfers If AWilliams Health is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. --- ## Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include: - Secure data transmission (SSL encryption) - Restricted access to personal information - Regular security assessments However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
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## Your Privacy Rights Depending on your location, you may have the following rights: - **Access:** Request a copy of the personal information we hold about you - **Correction:** Request correction of inaccurate or incomplete information - **Deletion:** Request deletion of your personal information (subject to legal obligations) - **Opt-Out:** Unsubscribe from marketing communications at any time - **Data Portability:** Request transfer of your data to another service provider To exercise these rights, please contact us at awilliams.healthinsurance@gmail.com or 985-264-7163.
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## Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. ### Types of Cookies We Use: - **Essential Cookies:** Required for website functionality - **Analytics Cookies:** Help us understand how visitors use our site (Google Analytics) - **Marketing Cookies:** Used to deliver relevant advertisements You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
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## Third-Party Links Our website may contain links to third-party websites (insurance carriers, social media platforms, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
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## Children's Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
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## Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by: - Posting the updated policy on our website - Updating the "Last Updated" date at the top of this page - Sending an email notification (for material changes) We encourage you to review this Privacy Policy periodically.
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## Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: **AWilliams Health** Ashley Williams, Licensed Insurance Advisor 📧 Email: awilliams.healthinsurance@gmail.com 📞 Phone: 985-264-7163 📍 Address: 100 Mariners Blvd, Suite 8, Mandeville, LA 70448
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## Compliance AWilliams Health complies with applicable data protection laws, including: - **HIPAA:** Health Insurance Portability and Accountability Act (for protected health information) - **State Insurance Regulations:** Louisiana and all states where we are licensed - **CCPA:** California Consumer Privacy Act (for California residents) - **GDPR:** General Data Protection Regulation (for EU residents, if applicable)
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**By using our website and services, you acknowledge that you have read and understood this Privacy Policy.**